Event - Measuring and Managing Performance
Delegates will learn how to measure performance to balance the long and short-term interests of their organisation
Purpose
The workshop will help delegates understand how to measure performance so that the organisation is able to deliver not only its short-term financial objectives but also its long term strategic goals and aims.
Background
Many organisations complain of the pressure they feel to deliver short-term results at the expense of long-term business health. Whilst the two are not mutually exclusive, managing the two creates dilemmas that must be resolved.
Tools to help managers to resolve these dilemmas are available and facilitate the creation effective systems to manage the short and long term and the operational as well as strategic needs of the business.
Participants and Benefits
This workshop will be suitable for any one with an interest in measuring and managing organisational performance.
At the end of the workshop participants can expect to be able to:
- Complete a rapid assessment of the effectiveness of their organisation’s performance measurement system
- Understand how to resolve the apparent clash between competing measures
- Be able to identify the features of a balanced approach to managing short and long term objectives
- Will understand the key principles of a measurement set that maintains the long-term viability of the business without sacrificing short-term performance.
Workshop Facilitators
Paul Oliver, a former BT director of strategy and development, will facilitate the workshop. He worked with BT for 18 years, having held a range of line management and staff positions.
Paul is a research associate with the Advanced Institute of Management Research, a member of international advisory committee for Learning, Organizing and Complexity as part of the International Conference on Complexity and Society and is also a non-executive director of a number of small businesses. He is an alumnus of the Strategic Leadership Programme at Templeton College, Oxford, has a degree in Business Studies from Middlesex University Business School and is a Fellow of the Chartered Institute of Management Accountants.
Course Content
The workshop lasts one day and will include the principles of measuring performance, the features of effective performance management systems and how measures fit together to give a complete dashboard.
The programme will include case studies and a “clinic” for delegates to discuss the issues they have with their own organisation with Conduco's experts.
Programme Details
If you wish to enrol for the programme or want more details please email programmes@conduco-consulting.com, complete the contact form or call 01895 834994.
The cost of the programme is £395 per delegate, (excluding VAT).
Client Feedback From Previous Conduco Programmes
“Very thought provoking session that included immediately actionable tools”
“Many, many thanks for an incredibly professional and helpful workshop”
“Powerful model, excellent, insightful”
“I am glad I came and I’ve decided to use the approach for refashioning my unit”
“Great for SMEs and small businesses…even more so for big organisations”
